Yes, 12Stays.com strives to refund the money as early as possible. Mostly the money gets refunded within 24 hours.
Yes, 12Stays.com is 100% safe & secure. You can always reach our customer care team via email or call.
All the hotels in 12Stays.com are premium and carefully selected ones. You will have the best stay in the hotels made via 12Stays.com
If you need any assistance you can reach the customer care team via following ways :
1. You can send an email to support@12stays.com
2. You can call 12Stays.com at +91-8797692947
You can check your bookings by selecting Bookings History section.
You will need any one the government issued such as Voters ID Card/ Drivers License/ Passport/ Aadhaar Card. It should be noted that PAN Card is not accepted.
